FAQ
What are homeopathic products?
Homeopathic products are medicinal products based on the principles of homeopathy. They are made from natural substances and are intended to stimulate the body's self-healing powers.
How do I choose the right homeopathic product?
It is important to pay close attention to your symptoms and condition. If you are unsure, we recommend consulting a homeopathic professional to find the right product for your needs.
Are homeopathic products safe?
Yes, homeopathic products are generally safe as they are made from natural substances. However, it is advisable to follow the usage instructions and to consult a doctor if you have existing health conditions.
Can I select the composition of the globules myself?
Yes, it is possible for you to put together your own individual pocket pharmacy.
Send us an email via the contact form with your requests. We would be happy to send you a quote.
Can I exchange remedies?
Of course. Enter your change requests in the notes field at the end of the ordering process.
Can I mix potencies?
Yes, you can mix the D6, D12, and C30 potencies.
Can I also order higher potencies, such as C200 or C1000, from you?
Yes, please send us your requests via the contact form. We will prepare a quote for you.
Which company do the globules come from?
Our pharmacy uses DHU globules.
Why does it take so long for the filled pharmacy kits to be shipped?
After an order is received, the pharmacy kit is freshly filled for you. This ensures the longest possible shelf life for the globules.
Is there foil sewn into the pocket pharmacy kit?
No, aluminum foil does not block radiation. That is a myth.
Custom Production
What is the minimum quantity for custom-produced bags?
Starting at 50 pieces.
Can these be printed with a logo?
Yes, you can choose which embossing you would like.
Do you carry many colors and materials?
Yes, we offer a very large selection of leathers, fabrics, and synthetic materials.
What is laboratory glass and what is it used for?
Laboratory glass includes a variety of glassware used in labs, such as beakers, Erlenmeyer flasks, and test tubes. It is chemical-resistant and ideal for experimental applications.
Where can I find more information about the products?
Detailed information about each product can be found on the respective product pages in our online shop. We are happy to assist you if you have any questions.
Are the glasses always delivered with lids?
Yes, all glasses are delivered with lids. Additional lids can be ordered under Closures and Lids.
Are the specified dimensions of the glasses inner or outer dimensions?
The specified dimensions are outer dimensions.
Are the empty pharmacy kits delivered with glasses?
You can choose whether you would like to order the pocket pharmacy kits without glasses, with clear glass vials, or with amber glass vials.
How many globules fit into the 52.5 x 8mm globule vials?
Depending on the size of your globules, approximately 1.2 – 1.5g fit into one vial.
Are flat-bottomed vials suitable for liquids?
No, for liquids, vials labeled as "roll-rim vials" are suitable. These are airtight, and no liquid can escape.
Which country do the glasses and bottles come from?
Germany.
Can I also get other sizes of glasses and bottles from you?
Send us a brief message via the contact form, and you will receive a quote as soon as possible.
Where are the bags sewn?
Germany.
How can I label the ordered stickers?
Simply enter the name in the corresponding fields within the product.
What should I keep in mind when applying the labels?
Please clean the glass with a microfiber cloth, for example, to make it grease-free.
Print the labeled file on normal paper first to ensure that the formatting has not shifted.
The 3666 labels can be applied lengthwise to the flat-bottomed vials. The remaining narrow gap allows you to easily see the fill level.
Which labels are suitable for the apothecary bottles?
The labels with item number 3624 are suitable for the bottles.
Which printer are the labels suitable for?
The labels are suitable for laser, color laser, and inkjet printers.
What are the dimensions of the labels?
Item 3624: 70 x 36mm per label – 24 labels per sheet
Item 3666: 38 x 21.2mm per label – 65 labels per sheet
Are there also pre-printed labels?
Yes, you can find pre-printed labels under….
What is the size of the pre-printed labels?
The size of a label is 38 x 21.2mm.
There are 63 printed and 2 empty labels on one A4 sheet.
What remedies are the labels printed with?
A list of the labels can be found in the item description: LINK…
What can I use parchment bags / glassine bags for?
These are versatile, for example for single doses of medication provided by a doctor or alternative practitioner, craft supplies, spices, small parts, etc.
Do you also carry vegan pocket pharmacy kits?
Yes, the Candy and Sisa series are exclusively vegan.
How can I dissolve globules?
Order horn spoons from us; you can use these without hesitation to stir homeopathic remedies.
Do you have gift vouchers?
Under the category ….you will find gift vouchers. The recipient can easily redeem them online.
Do you provide consultation for illnesses?
No, we cannot provide consultation regarding illnesses.
To get a good overview of which homeopathic remedy can treat which illness, please order our homeopathic guidebook.
How much content fits into the globule cones/centrifuge tubes?
Depending on the substance, the content is approx. 1.5g.
Can liquids be put into the globule cones/centrifuge tubes?
Yes.
What is a tamper-evident closure?
A tamper-evident closure, often also called a guarantee seal or first-opening guarantee, is a breakable plastic tab on the container. Only by removing this tab is it possible to open the lid with your finger. This allows the end consumer to see whether the packaging has truly remained unopened.
Do all your apothecary bottles have a tamper-evident closure?
Yes, our closures are all equipped with a tamper-evident seal, with the exception of the 5ml black pipette.
What DIN standard do your apothecary bottles follow?
DIN 18.
Are you a pharmacy?
No. We work closely with our partner pharmacy.
Do you supply pharmaceutical wholesalers?
Yes, feel free to send us your contact details via our form.
Can I order from you as a pharmacy?
Certainly, please contact us in advance so we can enable reseller pricing for you.
How long do globules last?
Generally up to 5 years.